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Privacy Policy

At Topserve, we are committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website or avail yourself of our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect:

  • 1.1Personal Information: When you use our website or contact us, we may collect personal information such as your name, telephone number, email address, and any other information you voluntarily provide to us.
  • 1.2 Usage Information: We may also collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, and pages visited. This information helps us analyse trends, administer the site, and improve our services.

Use of Personal Information:

  • 2.1We may use the personal information we collect for the following purposes: To respond to your inquiries and provide the services you request. To send you information about our products, promotions, and updates, with your consent.
    To improve our website, services, and customer experience.
    To personalise your experience and present content tailored to your interests.
    To detect and prevent fraudulent or unauthorised activities.
    To comply with legal obligations and protect our rights and interests.
  • 2.2 We will not sell, rent, or lease your personal information to third parties unless we have your permission or are required by law to do so.

Cookies and Tracking Technologies:

  • 3.1We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. They help us recognize your preferences, track usage patterns, and provide relevant content.
  • 3.2 You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

Data Security:

  • 4.1We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please understand that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links:

  • 5.1Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of those third parties before providing any personal information.

Data Retention:

  • 6.1We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights:

  • 7.1You have certain rights regarding your personal information, including:
    The right to access and obtain a copy of your personal information.
    The right to update or correct any inaccuracies in your personal information.
    The right to request the deletion of your personal information, subject to legal requirements.
    The right to object to or restrict the processing of your personal information.
    The right to withdraw your consent at any time, where applicable.

Changes to the Privacy Policy:

  • 8.1We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Us:

By using our website, you acknowledge that you have read, understood, and agreed to this.

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